1. Definitions and interpretation

1.1. In this privacy policy, the following definitions are used:

Personal Data: Collectively all information that you submit to Tax’d Ltd when using our Services. This definition incorporates, where applicable, the definitions provided in the Data Protection Act (“The Act”).

Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the UK GDPR, as amended by time to time and as retained.

UK GDPR: The UK General Data Protection Regulation.

Tax'd Ltd (We, Us, Our): Tax'd Ltd, a company incorporated in England and Wales with company number 13397852 whose registered office is at 41 Southgate Street, Winchester, England, SO23 9EH.

UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.

User (You): Any third party that accesses the Website and is not either (i) employed by Tax'd Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Tax'd Ltd and accessing the Website in connection with the provision of such services.

Website: The website that you are currently using, www.taxd.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Scope of this privacy policy

2.1.

This privacy policy applies only to the actions of Tax’d Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. Please visit third party’s privacy policies for information about how they process personal data.

2.2.

For purposes of the applicable Data Protection Laws, Tax’d Ltd is the “data controller”. This means that Tax’d Ltd determines the purposes for which, and the manner in which, your Data is processed.

3. Types of Data we collect

3.1.

We collect the following Personal Data, from you:

• full name;
• date of birth;
• profession;
• contact data: email addresses, telephone numbers;
• Demographic data: postcode, preferences and interests;
• financial information such as credit / debit card numbers;
• IP address (automatically collected);
• web browser type and version (automatically collected);
• operating system (automatically collected);
• a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
• any information required by HMRC for the self assessment personal tax return.

4. How we collect your Data

4.1.

We collect Personal Data from you in the following ways:

4.1.1.

Data is provided to us directly by you; and/or

4.1.2.

Data is collected automatically on our behalf by our sub-processor(s).

5. Data that is provided to us by you

5.1.

Tax’d Ltd will collect your Data in a few different ways, such as:

5.1.1.

When you contact us through the Website, by telephone, post, e-mail or through any other means; or

5.1.2.

When you use our services.

5.1.3.

We use Stripe for identity document verification. Stripe collects identity document images, facial images, ID numbers and addresses as well as advanced fraud signals and information about the devices that connect to its services. Stripe shares this information with us and also uses this information to operate and improve the services it provides, including for fraud detection. You may also choose to allow Stripe to use your data to improve Stripe’s biometric verification technology. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

6. Data that is collected automatically

6.1.

On some occasions when you access our Website, we will collect your Data automatically, for example:

6.1.1.

We automatically collect some information about your visit to our Site, as listed in section 2.1 above. This information helps us to make improvements to our Website content and navigation. This data includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with our website content. This data is only collected for the purpose mentioned herein and will be fully anonymised wherever possible, making the data exempt from GDPR.

6.1.2.

We will collect your Data automatically via cookies, in line with the cookie settings on your browser. You can accept all cookies, which allows us to automatically collect the data referenced in 2.1, or you have the right to object to our use of cookies. For more information about cookies, and how we use them on the Website, see our Cookie Policy.

7. How we use your data

7.1.

Any or all of the data we collect may be required by us from time to time to assess our website performance and to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

7.1.1.

Internal record keeping;

7.1.2.

Improvement of our products / services;

7.1.3.

We may use your Data to serve you with Tax’d Ltd adverts and other content on other websites. If you do not want us to use your data to show you Tax’d Ltd adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).

7.1.4.

With your consent, we would like to contact you in future tax years to offer our assistance.

8. Who we share Data with

8.1.

We may share your Data with the following third parties for the following reasons, in respect of the Tax’d services:

Analytics The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

• Google Analytics (Google Ireland Limited) Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. Personal Data processed: Trackers; Usage Data. Place of processing: Ireland – Privacy Policy.

Infrastructure monitoring This type of service allows this Application to monitor the use and behaviour of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.

• Sentry (Functional Software, Inc.) Sentry is a monitoring service provided by Functional Software, Inc. . Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

Managing contacts and sending messages This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

• Mailchimp (Intuit Inc.) Mailchimp is an email address management and message sending service provided by Intuit Inc. Personal Data processed: email address; first name; last name.

Place of processing: United States – Privacy Policy.

8.1.1.

HM Revenue and Customs: to submit your personal tax return, self assessment to HMRC as instructed by you.

8.1.2.

TrustPilot: to invite you to leave a review of our services.

9. Technical and organisational security measures

9.1.

The safety of your personal data is our paramount consideration. As part of our obligation as Data Controller, we will use the following safeguards to protect your data against unauthorised or accidental disclosure of your personal data:

9.1.1.

Secure access to your account, controlled by an asterisk encrypted password and a username that is unique to you.

9.1.2.

We store your Data on industry recognised, UK based, secure servers through Amazon Web Services (“AWS”).

9.1.3.

Payment card details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both)in your browser when we use this technology).

9.1.4.

Data, that is not required for the purposes of submitting your tax return, will be anonymised wherever possible. This eliminates risk of accidental or wrongful disclosure of retained data.

9.1.5.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by emailing contact@taxd.co.uk.

9.1.6.

If you want detailed information on how to protect your information, your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

10. Data retention

10.1.

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy.

10.2.

As inspection is possible for up to 6 years after tax/accounting period, taxations records and returns will be retained for 6 years.

10.3.

We use Stripe for identity document verification. Stripe retains a copy of all the data provided as part of a verification. You may also have consented to allow Stripe to use your data to improve their technology. You can delete your information from Stripe’s servers or revoke your consent by visiting https://support.stripe.com.

11. Your rights

11.1.

You have the following rights in relation to your Data:

• Right to access: The right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right to correct: The right to have your Data rectified if it is inaccurate or incomplete.
• Right to erase: The right to request that we delete or remove your Data from our systems.
• Right to restrict our use of your Data: The right to “block” us from using your Data or limit the way in which we can use it.
• Right to data portability: The right to request that we move, copy or transfer your Data.
• Right to object: The right to object to our use of your Data including where we use it for our legitimate interests.

11.2.

You can exercise any of your Data Subject rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data) at any time. Please contact us at contact@taxd.co.uk.

11.3.

If you are not satisfied with the way we handle your personal data, or our response to a complaint you make in relation to our handling of your data you have the right to submit a complaint with the Data Protection Regulator.. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

11.4.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

12. Links to other websites

12.1

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

13. Changes of business ownership and control

13.1

Tax’d Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Tax’d Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

Cookie Policy

This Website may place and access certain Cookies on your computer. Tax’d Ltd uses Cookies to improve your experience of using the Website and to improve our range of services. Tax’d Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

1.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Tax’d Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

2.

This Website may place the following Cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

3.

You can find a list of Cookies that we use in the Cookies Schedule.

4.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

5.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

6.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

7.

For more information generally on cookies, including how to disable them, please refer to www.aboutcookies.org. You will also find details on how to delete cookies from your computer.

Cookie Schedule

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

We use the following strictly necessary cookies:

• Analytical/performance: We use this session cookie to remember you and maintain your session whilst you are using our website.
• Functionality: We use this cookie to help us analyse how users use the website.
• Targeting: We use this cookie to identify your computer and analyse traffic patterns on our website.
• Adverts: We use this cookie to enable us to show you adverts while you are browsing our website and other websites on the internet.

General

1. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
2. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
3. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.